Legal
Privacy Policy
Effective date: October 2, 2026
QLD Holdings LLC, doing business as The Horizon Works Group ("Horizon Works", "we", "us", or "our"), operates the website at thehorizonworksgroup.com (the "Site"). This Privacy Policy explains what information we collect through the Site and how we use it.
1. Scope
This policy covers the Site — a marketing and informational website about our custom software studio. It does not govern the separate software platforms we design and operate for clients (for example, ATLAS), which are covered by the agreements and privacy terms specific to each engagement. A plain-English description of how we operate ATLAS is in the ATLAS Trust Center; it is informational and is not part of this policy.
2. Information we collect
2.1 Information you submit
If you use our contact form, we collect the information you provide: your name, organization (optional), email address, and any free-text you include about your operation and what you'd like to improve. We store your inquiry in our own database so that we can follow up.
If we then invite you to complete a discovery questionnaire, we send you a private link, and we store the answers you give about your organization and how it operates. Treat that link as private: anyone who has it can open your questionnaire.
2.2 Information collected automatically
Our hosting provider records standard technical request logs — such as IP address, browser/user-agent, pages requested, and timestamps — to operate and secure the Site.
2.3 Cookies & analytics
We use Google Tag Manager to load Google Analytics 4, which helps us understand in aggregate how the Site is used, and — only if you allow marketing cookies — the Meta Pixel, which helps us measure our advertising. We also use Cloudflare Web Analytics, a cookieless service that collects aggregate traffic data without cookies, fingerprinting, or cross-site tracking. Analytics and marketing cookies are off by default and are set only after you allow them through our consent banner. Until then, Google's tag runs in the restricted state defined by Google Consent Mode — it sets no cookies but does send Google a cookieless signal that a page was viewed — and the Meta Pixel does not load. You can change or withdraw your choice anytime via Cookie settings at the bottom of any page. See our Cookie Notice for the specific cookies and choices.
3. How we use information
- To respond to your inquiry, to assess and prepare for a potential engagement, and to communicate with you about it.
- To operate, maintain, secure, and improve the Site.
- To comply with legal obligations and protect our rights.
4. How we share information
We do not sell your personal information. We share it only:
- With service providers that host the Site, store our records, and transmit our email, acting on our behalf (for example, our cloud hosting, database, and email-delivery providers).
- With our analytics and advertising-measurement providers — Cloudflare and Google (which, before you consent, receives only the cookieless signal described in section 2.3), and, if you allow marketing cookies, Meta. This is usage data about your visit; we do not send them what you type into our forms.
- When required by law, or to protect the safety, rights, or property of Horizon Works or others.
- In connection with a business transfer (merger, acquisition, or sale of assets), subject to this policy.
5. Data retention
We keep contact-form submissions and discovery questionnaire answers for as long as needed to respond to your inquiry and to maintain reasonable business records, after which we delete or anonymize them. Technical logs are retained for a limited period for security and operations.
6. Security
The Site is served over HTTPS, and we apply reasonable administrative and technical safeguards. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your choices and rights
You may ask us to access, correct, or delete the information you submitted, or to stop contacting you, by emailing hello@thehorizonworksgroup.com. We will respond consistent with applicable law.
8. Children's privacy
The Site is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.
9. International users
We operate from the United States. If you contact us from outside the U.S., you understand your information will be processed in the U.S.
10. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the effective date above.
11. Contact us
QLD Holdings LLC, d/b/a The Horizon Works Group
108 JW Borders Dr., Shelby, NC 28150
Phone: 704-459-1440
Email: hello@thehorizonworksgroup.com